Job Description
Operating Title
Building Service Team Lead
Long Classification Title
Building Service Team Lead
Campus Location
Durham
Department
UNH Housing Housekeeping
Summary of Position
Under supervision of the Housekeeping Services Manager, this position is responsible for overall cleanliness of an assigned area of university residential halls including the management of 10-15 full time residential hall housekeepers. Responsible for all general cleaning, floor care, training, customer relations, employee task assignment, job performance reviews and, quality assurance.
Acceptable minimum level of education
HS or equivalent
Acceptable minimum years of experience
2 years
Posting Number
PS4108FY24
Other minimum qualifications
- Strong interpersonal communication skills
- Strong supervisory skills with the ability to supervise large groups of employees
- Ability to operate power cleaning equipment.
- Thorough knowledge of cleaning materials, processes, and equipment
- Ability and willingness to respond to emergency situations
- Sufficient strength and dexterity to perform duties and responsibilities of this job, including heavy work
- Ability to wear and use personal protective equipment
- Ability to read English
- Valid driver’s license for the state of New Hampshire
Additional Preferred Qualifications
Experience in a college or University environment.
Some fluency in Spanish language.
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
https://jobs.usnh.edu/postings/56722Percent Time Information (FTE)
1.00
Grade
07
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
Posting Date
07/06/2023
Open Until Filled
Yes
Posting Open to Internal Candidates Only?
No
Interested Internal Candidates Exist?
No
Job Category
Hourly Staff (Non-Exempt)
Appointment Type
Regular
Equipment/Instruments
Personal Computer
Vacuum Cleaner
Carpet and Floor Scrubber/Cleaner
Power Sweeper (including rider type)
Floor Buffer
Drivers License and Physical Requirements. Please check all items that apply.
None applicable
Duty/Responsibility
Supervise, plan, and schedule work performed by 10-15 full time residential housekeeping staff. Conduct routine inspections and evaluate quality of work to ensure appropriate level of cleanliness in residential halls. Interact with Housing and Residential Life staff, residents, and other university stakeholders to address cleanliness in assigned areas. Perform cleaning tasks and routine housekeeping duties as needed. Make appropriate work decisions considering staffing levels and operational needs. Regularly update the Housekeeping Services Manager on issues impacting the area of responsibility.
Duty/Responsibility
Maintain sufficient inventory and issue supplies and equipment for buildings in assigned area. Ensure the safety of all assets and that they are in proper working condition. Establish routine preventive maintenance program for assigned equipment. Request to purchase additional supplies, equipment, and materials based on operational needs. Supervise the organization and cleanliness of housekeeping storage space in assigned areas.
Duty/Responsibility
Facilitate monthly staff meetings and monitor safety training for all employees as required by UNH Environmental Health and Safety. Attend Department of Housing and university community meetings and events as directed. Be knowledgeable of current American with Disabilities Act (ADA) and OSHA regulations and impact on work areas. Observe and report safety concerns, defects, deterioration and wear and tear of facilities using an online reporting system. Ensure the safe working practices of each employee and report accidents using the university reporting process.
Duty/Responsibility
Evaluate and provide regular performance feedback to staff. Conduct annual assessments for all direct reports and deliver written documentation to individual employees. Work with employees on job performance and personal improvement through the coaching for performance appraisal process. Ensure employee understands expected quality standards and professional conduct on the job. Conduct annual quality assurance inspections of assigned residential hall buildings. Monitor compliance with all department and University rules, practices, and procedures.
Duty/Responsibility
Take part in an afterhours on call rotation and respond to emergency clean ups as needed. Responsible for key control/issuance to staff in assigned buildings. Work with university facilities and grounds as needed.
Duty/Responsibility
Perform other related duties as assigned.
